Policies & Guidelines

Reserving a time for your desired service or services, can be done online 24/7 and also by calling or texting the salon at 410-442-2585.  You may also request an appointment at bekind@bluboutiquesalon.com

New accounts created to book online will be require to have a card on file as well as new guests.

Please note:  when calling or texting, it may take between 24-48 hrs for a team member to get back to you. 

We understand that sometimes schedule adjustments are necessary, therefore, we respectfully request at least 24 hours notice for cancellations.

Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and guests on our waiting list miss the opportunity to receive services.  

Our system is set up to send a text reminder 24 hrs prior to your appointment and a confirmation email about 2-3 days prior to your appointment because we know how easy it is to forget an appointment you booked weeks ago.  However, it is your responsibility to remember your appointment dates and times to avoid possible fees. 

• Less than 24 hours notice may result in a 50% charge of the scheduled service(s) 
• NO SHOWS will be charged 100% of the scheduled service(s) and will be  required to pay 100% of the service(s) they wish to reschedule. 
• Appointments made for the next day are required to be cancelled before the end of that business day or 50% of the reserved service(s) may be charged.

When coming in for color appointments we highly recommend you DO NOT wear expensive and/or nice clothing as we will not be responsible for any color that might get on any of your clothing.  We do have smocks available for your convinience should you need one.

At Blu, we want to ensure you are happy when you walk out our door.  If for any reason you are unhappy with the services provided, or just simply would like a tweak, we ask you contact us within 2 week of services received for a complimentary redo.  

Please note:  There are no refunds on services only redos.  The redo guarantee does not apply if the guest decides to completely change the original look.

In the event you are not satisfied with the products you purchased, you are welcome to exchange it within the first 2 weeks of purchasing them for other products or a salon credit.  Brushes and tools are final sale.

Due to the safety hazards present in our environment such as sharp and hot tools, chemicals and limited space, we ask children under the age of 10 only be in the salon when receiving a service.  We apologize for any inconvenience and appreciate your understanding.

Guests under 18 years old receiving any color service, requires parental consent prior to receiving services.

 This privacy policy will help you understand how Blu Boutique Salon ("us", "we", "our") uses and protects the data you provide to us when you visit and use bluboutiquesalon.com ("website ", "service"). We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. 

What User Data We Collect When you visit the website:

 • Your IP address. 

• Your contact information and email address. 

• Other information such as interests and preferences. 

• Data profile regarding your online behavior on our website. 

Why We Collect Your Data:

We are collecting your data for several reasons 

• To better understand your needs.

 • To improve our services and products. 

• To send you promotional emails containing the information we think you will find interesting. 

• To contact you to fill out surveys and participate in other types of market research. 

• To customize our website according to your online behavior and personal preferences. 

Safeguarding and Securing the Data: Blu Boutique Salon is committed to securing your data and keeping it confidential. Blu Boutique Salon has done all in its power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online. 

Our Cookie Policy: once you agree to allow our website to use cookies, you also agree to use the data it collects regarding your online behavior (analyze web traffic, web pages you visit and spend the most time on). The data we collect by using cookies is used to customize our website to your needs. After we use the data for statistical analysis, the data is completely removed from our systems. Please note that cookies don't allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you. If you want to disable cookies, you can do it by accessing the settings of your internet browser. You can visit https://www.internetcookies.com, which contains comprehensive information on how to do this on a wide variety of browsers and devices. 

Links to Other Websites Our website contains links that lead to other websites. If you click on these links Blu Boutique Salon is not held responsible for your data and privacy protection. Visiting those websites is not governed by this privacy policy agreement. 

Make sure to read the privacy policy documentation of the website you go to from our website. 

Restricting the Collection of your Personal Data:  At some point, you might wish to restrict the use and collection of your personal data. You can achieve this by doing the following: When you are filling the forms on the website, make sure to check if there is a box which you can leave unchecked, if you don't want to disclose your personal information. If you have already agreed to share your information with us, feel free to contact us via email and we will be more than happy to change this for you. Blu Boutique Salon will not lease, sell or distribute your personal information to any third parties, unless we have your permission. We might do so if the law forces us. Your personal information will be used when we need to send you promotional materials if you agree to this privacy policy.